Remote IT Infrastructure Experts
for IBM Power, Linux, VMware
& Enterprise Storage
Secure, Fast and Available Worldwide.
Keep Your Business Running 24/7
AIX · PowerVM · SAN Administration · IBM FlashSystem · 24/7 Support
Certified Engineers providing Secure Remote Administration, monitoring and troubleshooting for IBM Power, Linux, Enterprise Storage, VMware and critical IT infrastructure worldwide.
One Team. Every Technology.
One Trusted Partner.
Instead of coordinating multiple vendors for Infrastructure, Storage, Networking and ERP, Infodataserv centralizes everything under One Certified Team.
Proven Expertise Since 2013
13+ years delivering Enterprise IT Infrastructure Projects Across Latin America and international markets.
Certified Engineers for Remote Support
Extensive experience in RISC, CISC, Enterprise Storage, Virtualization, Networking, and ERP, backed by the Certifications that Support their expertise.
Fast and Agile Response
Immediate Diagnosis and resolution of incidents, without delays or travel.
Complete Coverage, Anywhere
Remote Support for all your locations, wherever they are, available worldwide through a Secure Connection adapted to your Access Policies.
Guaranteed Confidentiality
Every engagement is governed by an NDA and your own security policies. Your Data and Infrastructure are never shared beyond the agreed scope of work.
One Team. Complete Infrastructure Visibility.
Comprehensive Support, more agile and without the complexity of multiple providers.
Keep your Infrastructure
Always Operational
Specialized Monitoring, Management, and Support to ensure the availability and maximum performance of your IT Infrastructure.
IBM Power & Linux Remote Server Support
Installation, Configuration and Administration of High-performance Servers across RISC and CISC Architectures.
- RISC (Power architecture): AIX install & Config, Troubleshooting, Tuning
- Linux (CISC / x86): RedHat, Ubuntu, Fedora, SUSE — full admin
- Installation · Configuration · Troubleshooting · Performance tuning
Enterprise Storage Support & SAN Administration
Design, Installation and Administration of Enterprise Storage and High-availability SAN Networks.
- Storage: Disk Array & LUN Config, Flash Copy, Remote Mirror, Easy Tier, Monitoring
- SAN: Zone Creation & Configuration, Administration
- On-site: Physical Equipment Installation
Enterprise Backup & Disaster Recovery — Remote IT Services
Implementation and Support of leading Enterprise Backup Platforms to protect your organization's Critical Data.
- Veeam Backup: Installation & Configuration
- Policy setup, Troubleshooting, Performance tuning
- Team training & Handover
VMware Support & PowerVM Remote Administration
Deployment and Management of High-Performance Virtualized environments to maximize your Physical Infrastructure utilization.
- PowerVM: Install, Config, Partition mgmt, Tuning, Training
- VMware: Full Installation & Lifecycle Management
- vSAN: Hyper-Convergence Configuration & Support
Network & Cybersecurity Remote Administration
Remote Technical Support for robust Enterprise Networks with Connectivity and Perimeter Security Solutions.
- Cisco: Install, Config, Troubleshooting, Tuning, Training
- Aruba HPE · Sophos: Install, Config, Troubleshooting, Tuning
JD Edwards Remote Support & ERP Infrastructure Administration
Specialized Consulting and Support for JD Edwards ERP to optimize your Business Processes and Infrastructure Performance.
- Installation, Configuration & Parameterization
- Troubleshooting & Performance tuning
- Consulting & Custom development
Secure Remote IT Support in 5 Simple Steps
A Secure, Controlled process for Accessing, Managing and Supporting your Critical IT Infrastructure Remotely.
Secure Remote Access Methods
Supported Environments
Fast when you need us, Secure by design. Specialized Remote Support with fast response, Controlled Access and Certified Expertise.
Secure Remote IT Support,
Built Around Your Business
Your Infrastructure and Business Data Remain Protected at every stage of our Remote IT Support. We work within your Security Policies, using Controlled Access, Temporary Credentials and Clearly Defined Scopes to protect your Systems before, during and after every session.
First Connection
Your Systems remain under your control. Remote Access is authorized only for the Agreed Scope and handled according to your Organization's Security Requirements and Applicable Confidentiality Agreements.
Secure Remote Access
We connect through client-authorized secure channels, respecting your existing network and security policies.
Temporary Credentials
Access is limited to the duration and systems required for each remote support session.
Controlled Access Scope
Our specialists access only the systems authorized for the service — nothing outside the agreed scope.
Complete Session Reporting
Receive a clear record of the activities performed during your remote IT support session.
Access Revoked After Service
Temporary access is removed when the session ends, helping prevent unnecessary or persistent access.
Data Protection & Confidentiality
Services are performed under applicable confidentiality agreements and aligned with relevant data protection requirements.
Ready to Keep Your
IT Infrastructure Running?
Get specialized Remote IT Support Ecuador from Experienced Engineers.
Tell us what you need, and we'll connect you with the right Specialist for your Infrastructure.