Companies that trust us
99.99% Uptime
Guaranteed infrastructure
24/7 Support
Same-day response
Regional coverage
Latin America and U.S.
Fast response
Immediate support
Immediate response
Active remote support
Same-day resolution
No interruptions
Secure data
Guaranteed protection
Continuous growth
Scalable infrastructure
How We Work
This is how we work at InfoDataServ
We don't just sell Technology. We build Solutions that Drive your future.
— No limits —
Let's talk about your project
01
Initial Connection
You contact us, and we get the process started.
02
Strategic Meeting
We schedule a meeting to understand your operation.
03
Analysis & Optimal Solution
We define the most efficient solution for your business.
04
Tailored Design
We structure a clear and solid proposal.
05
Presentation & Validation
We present the proposal with accurate data.
06
Implementation & Support
We stay by your side to ensure results.
What We Do
Technology Architectures that
drive your business growth.
We design, implement, and manage secure, scalable, high-performance infrastructures, backed by certified engineers to ensure the continuity of your operations.
Solutions
Physical Hardware Architecture
We design the technological foundation of your business: Converged Platforms, Networking, and Business Continuity integrated from day one.
Implementation Services
From Zero to Production, Without Friction
We execute every project with certified engineers, documented deliverables, and knowledge transfer to the client's IT team.
Remote Technical Services
Expert Support Anywhere in the World
Remote Monitoring, Management, and Incident Resolution across your entire Infrastructure, with response times defined by contract.
Not sure where to start?
An InfoDataServ Architect will assess your current Infrastructure and present the most suitable roadmap for your business, at no cost.
About us
Committed to your success
Leading companies don't improvise their Technology. At Infodataserv, we design and implement secure, scalable, and high-performance Technology Infrastructures that transform the most complex challenges into competitive advantages. From Quito, we drive the continuity and growth of organizations across Latin America, the United States, and the World.
+13y
Years of experience
+250
Successful projects
+100
Satisfied customers
"
We founded Infodataserv with a clear conviction: Technology should be an ally that never fails. Every Project we take on is treated as if it were our own business at stake.
Mission
To provide High-Availability and High-Performance Technology Solutions that enable our clients to operate with peace of mind, focus on their business, and grow without limits.
Vision
We believe that when technology is in good hands, businesses thrive. Our vision is to become the Strategic Technology Partner that drives sustainable business growth, enabling companies to reach their full potential.
Reliability
Systems that Work when you need them most.
Technical excellence
Certified Engineers, world-class Solutions.
Commitment
Your success is the Result we deliver.
Innovation
Always at the forefront of Enterprise Technology.
High-impact solutions
Success Stories
Infrastructure & Business Continuity · 5 min
Redundant Architecture
Intel and Power infrastructure that guarantees 24/7 availability in data centers and vessels.
Read more
HPC & High-Performance Computing · 7 min
High-Performance Simulation
Kestrel on Power10 optimizes critical simulations, achieving 7x better performance.
Read more
Business Management · 6 min
JD Edwards ERP
Centralization of medical and administrative information to optimize decision-making.
Read more
Business Intelligence · 5 min
Business Intelligence
IBM Cognos Analytics centralizes data from multiple systems into dashboards and strategic indicators.
Read more
Cybersecurity & Defense · 5 min
Perimeter Security
Strengthening perimeter security to ensure business continuity and data protection in government operations.
Read more
Server Infrastructure · 6 min
Government Infrastructure Modernization
Upgrading servers and backup systems to optimize citizen services and provincial institutional management.
Read moreStories of Trust
What Our Clients Say
★★★★★
"Infodataserv provided us with remote technical support at a critical moment and responded immediately. They solved the issue without interrupting our operations. Total professionalism."
★★★★★
"We received remote support from another country and never felt the distance. They resolved every request quickly and kept us informed throughout the process. We would hire them again without hesitation."
★★★★★
"They helped us optimize our infrastructure and were always available. Their post-service support has been outstanding. Thanks to them, we avoided a major operational shutdown."
★★★★★
"The Infodataserv team documented the entire process and trained our staff. Today, we manage the platform with complete autonomy. An investment that paid off from the very first month."
Technical Support
Open a Ticket
Fast Support. Specialized Response.
Our ticketing system ensures Fast and Specialized Support. Each incident is classified and assigned to the right Engineer to provide a Quick Response and an Effective Solution. Submit your case and receive priority assistance from the very beginning.
1
Describe the issue
Specify the affected system, the urgency, and attach screenshots if possible.
2
Automatic assignment
The ticket is routed to the appropriate specialist engineer based on the type of incident.
3
Real-time tracking
You receive email updates whenever the ticket status changes.
4
Resolution and closure
Once the issue is resolved, we confirm it with you before closing the case.
Guaranteed response time
Critical
< 1h
Medium
< 4h
Low
< 24h
New Support Ticket
Complete the form and we'll assign an engineer to your case
After submitting, you will receive a ticket number by email. First response time depends on priority.
Social Responsibility
Technology that transforms
Lives
We transform Technology into opportunities. Since 2018, a portion of every project has supported technology education for children and young people in Quito, because we believe true progress begins when knowledge reaches those who need it most.
"Share knowledge, Innovate and receive a smile."
Infodataserv Motto · Founder & CEO12+
Presentations at
educational institutions
educational institutions
2018
Community service
program launched
program launched
100%
Volunteer participation
from our employees
from our employees
Since 2018
Educational institutions in underserved communities
Quito · Ecuador
Contact Us
Connect with our Engineers
We are ready to assess and optimize your Infrastructure. Complete the form and a Specialist will contact you within 2 hours.
Request a Consultation
A specialist will get back to you within 2 hours.