Success Story · Business Intelligence

IBM Cognos Analytics for
Centralizing Data and Improving
Decision-Making

From Dispersed Information to a Comprehensive Business View

An Insurance Company needed to Integrate Information from Multiple Sources to have Reliable and Timely Reports and Indicators. Infodataserv Implemented IBM Cognos Analytics on a High-Availability Infrastructure to transform its Data into Strategic Information.

Insurance Sector · Financial Services
Pichincha-Quito, Ecuador
Implementation: 2018
IBM Cognos Analytics Business Intelligence
Information
that Drives
Opportunities
Turn Data into Smarter Decisions
  • Integrated Data
  • Real-Time Analysis
  • Faster Decisions
Multiple Sources
ERP · CRM · Databases
· Excel
IBM Cognos Analytics
Business Intelligence
Platform
Dashboards + KPIs
Real-Time
Strategic Information
High Availability
Secure and
Scalable Architecture

From Challenge to Results

A Business Intelligence Solution designed to Turn Data into Higher-Value Decisions.

01 · CHALLENGE
Valuable Data trapped in Disconnected Systems
The Company Managed Information across ERP, CRM, Databases, and Spreadsheets, generating inconsistencies, manual reports, and prolonged analysis times.
02 · SOLUTION
IBM Cognos Analytics as the Central Platform
Infodataserv Implemented IBM Cognos Analytics by integrating all Information Sources, designing Data Models, Analytical Cubes, Reports, and Dashboards on a High-Availability Infrastructure.
03 · RESULT
An Integrated View for Better Decision-Making
The Organization has Reliable and Centralized Information, Executive Dashboards, Strategic Indicators, and Access by User Profiles, enabling More Agile and Data-Driven Decision-Making.

Before vs. After

BEFORE

  • Isolated Systems and Data
  • Manual Reports
  • Inconsistent Information
  • Long Analysis Times
  • Difficulty Generating a Global View of the Business

AFTER

  • Integrated Information Sources
  • Real-Time Dashboards and KPIs
  • Reliable and Unified Information
  • Greater Agility in Analysis
  • Access by User Profiles
  • Scalable Platform for Future Needs

"Information is now available in a Centralized and Reliable manner, allowing us to make decisions Faster and with Greater Accuracy."

Client · Insurance Sector

Challenge

An Insurance Sector Company with Information scattered across multiple systems and without centralized analytical capabilities.

Have Centralized Information

Execute the process of Collecting, Analyzing, and Integrating Information from institutional applications and Databases, consolidating it in the Content Store repository of IBM Cognos Analytics.

Build Information Cubes and Business Reports

Collection, Integration, and Modeling of Institutional Information for the construction of multidimensional Cubes and the generation of Reports, Dashboards, and Corporate Indicators.

Enable Business Intelligence Capabilities

Enablement of a Business Intelligence Platform that transforms institutional Information into useful knowledge for monitoring Indicators and supporting Strategic Decision-Making.

Technology Requirements provided by the client: Lenovo Servers · SAN Switches · IBM Storage · IBM Cognos Analytics

Implemented Solution

Infodataserv collaborated with the SmartBase Technical Specialist Team for the required implementation.

1
Installation and Configuration of IBM Cognos Analytics

On a Lenovo Server Infrastructure that met the Capacity, Performance, and Configuration requirements established by Infodataserv.

2
Integration of Multiple Data Sources

ERP, CRM, Databases, and Spreadsheets integrated into the Content Store Repository of IBM Cognos Analytics.

3
Data Models and Analytical Cubes

Design and Configuration of multidimensional models, Information Cubes, and Metadata for Business Analysis.

4
Dashboards, Reports, and Indicators

Design and publication of Executive Dashboards, Corporate Reports, and Strategic Indicators accessible by User Profiles.

5
High-Availability Infrastructure

Lenovo Servers with IBM Storage and SAN Network, ensuring the Availability and Scalability of the Analytical Platform.

6
Profile-Based Access Control

Configuration of User Profiles for Management, Operational Areas, Analysts, and Authorized Users with differentiated access to Information.

Implemented Business Intelligence Architecture

An Integrated and Scalable Solution to Consolidate, Analyze, and Visualize the Organization's Information.

Information Sources
ERP
CRM
Databases
Spreadsheets
Data Integration
ETL / Modeling
Cognos Analytics
Content Store · Models · Cubes
Dashboards
Reports
KPIs
Users and Business Areas
Management
Operational Areas
Analysts
Authorized Users

Results that Generate Value

An Organization with Greater Analysis Capacity, Reliable Information, and More Agile Decision-Making.

Centralized Information

Data from all areas on a single Platform.

Greater Agility

Reduction in Analysis and Report Generation Times.

Data-Driven Decisions

Strategic Indicators for Business Management.

Scalability

Infrastructure prepared for new Analytical needs.

Available Environment: The availability of a suitable Technological Environment was ensured for the implementation of the Development, Administration, and Visualization components of IBM Cognos Analytics, in accordance with the Required Technical Specifications.

Technologies Used

Technology Stack selected to ensure Performance, Availability, and Scalability.

IBM Cognos Analytics Business Intelligence Platform · Content Store · Cubes · Dashboards
Lenovo Servers · High-Performance Infrastructure
IBM Storage Enterprise Storage · High Availability
SAN Network Connectivity · SAN Switches · High Availability
Databases Multiple Engines · ETL Integration · Heterogeneous Sources
Data Integration (ETL) Modeling · Transformation · Analytical Cubes
IDS
Software Technical Specialist Infodataserv · IBM Cognos Analytics · Software and Services Provision
SMB
Technical Lead SmartBase · IBM Cognos Analytics Consulting and Implementation
CLI
Institutional Key User Insurance Sector · Functional Validation and Testing

Functional Validation

Tests executed and results confirmed by Infodataserv and the client's Team.

Have Centralized Information

It was verified that the Platform allows the integration of Institutional Information Sources and Supports the Generation, Administration, and Visualization of Reports and Indicators.

Operational Platform
Cognos Services Available
Integration with Data Sources
Report Publication
Correct Dashboard Visualization
User and Profile Access
Result: Centralization of the Platform Configuration and Analytical Objects, ensuring Unified Administration and facilitating the Development, Management, and Visualization of Information.

Build Information Cubes and Generate Business Reports

The correct Integration of the Sources, construction of the Analytical Models, and Generation of Information Cubes were validated, verifying the publication and execution of Business Reports and Dashboards.

Data Source Integration Validated
Operational Analytical Models and Cubes
Business Reports Generated Correctly
Dashboards Published and Available
Consistent Information for Decision-Making
Result: Implementation of a Centralized Analytical Platform that enables Metadata, Data Models, and Analytical Objects to be Managed in a Secure, Standardized, and Scalable manner.

Enable Business Intelligence Capabilities

It was verified that the Platform provides Reliable and Timely Information through the successful execution of Reports, Dashboards, and Indicators.

Executive Dashboards Available
Operational Corporate Reports
Accessible Strategic Indicators
Consistent and Validated Information
Access According to Authorized Profiles
Result: Availability of a Platform that Centralizes Strategic Information, improves Indicator Availability, and Optimizes Institutional Analysis, Monitoring, and Control Processes.

Why Infodataserv?

More than 13 years supporting Organizations with Technology that truly works.

IBM Specialization

IBM Partner with Certified Engineers capable of Implementing and Supporting the IBM Cognos Analytics Platform in Critical Enterprise Environments.

Integrated Team

Collaboration between the Infodataserv Technical Team and SmartBase Specialists to ensure a High-Quality Implementation.

Guaranteed Infrastructure

Provision and Implementation of the Technological Infrastructure (Lenovo, IBM Storage, SAN) required to Support the Analytical Platform.

Proven Experience

More than 13 years implementing Technology Solutions in Sectors such as Insurance, Healthcare, Energy, and Government in Ecuador and the Region.

Agile Response

Diagnosis, Implementation, and Support with Efficient Response Times, without relying on External Intermediaries.

End-to-End Vision

We do not only Implement Software: we design the Complete Architecture (Hardware, Network, Storage, Software) to ensure Project Success.

Do you want to transform your Data into Strategic Decisions?

We Design and Implement Business Intelligence Solutions for Organizations seeking Greater Efficiency, Control, and Growth.

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