Home Services & Solutions Implementation Services Maintenance and Asset Management
Implementation Services

IT Asset Maintenance & Management

We manage the complete lifecycle of your technology infrastructure: Preventive and Corrective Maintenance, Hardware and Software contract management, and up-to-date asset inventory to maximize performance and control costs.

Preventive · Corrective · ITAM
On-site · Remote · Hybrid
Complete lifecycle management
Back to portfolio Request a proposal
Preventive maintenance
Corrective maintenance
HW/SW contract management
Asset inventory (ITAM)
Proactive monitoring and alerts
Lifecycle management
Infrastructure that stays operational — no surprises in production
Maintenance types
2 types
Preventive and corrective maintenance for hardware and software across the entire infrastructure
Asset management
ITAM 360°
Inventory, contracts, licenses, and lifecycle management for every IT asset
Service models
3 models
On-site, remote, and hybrid services based on each customer's needs
Coverage
360°
Servers, storage, networks, software, and licenses
What does this service include?

Failures don't happen suddenly; they happen when no one prevents them.

An infrastructure without proper maintenance eventually leads to downtime, productivity losses, and unexpected costs.

Infodataserv monitors and maintains Servers, Storage, Networks, and Software to detect problems before they affect operations. In addition, we manage Assets, Contracts, and Licenses to keep your entire Infrastructure protected and under control.

Three service pillars

Your entire Infrastructure lifecycle in a single service

Preventive and corrective maintenance

Monitoring, Updates, and Incident Resolution before they impact the business.

HW and SW contract management

Warranty, Support, and Renewal management to prevent assets from falling outside coverage.

IT Asset Management (ITAM)

Centralized inventory, Lifecycle Management, and Renewal Planning.

Covered infrastructure

Comprehensive protection for your technology platform

Physical and Virtual Servers.

Storage and SAN Networks.

Networks, Switches, and Firewalls.

Operating Systems and Base Software.

Backup and Recovery Platforms.

IT Asset Management (ITAM)

Complete visibility across your Infrastructure

1

Centralized Hardware and Software inventory.

2

Warranty and License management.

3

Warranty and License management.

4

Asset lifecycle management.

5

Executive reports and Renewal Planning.

6

Secure decommissioning of obsolete equipment.

Service modalities

We adapt to your operations

On-site

On-site support for Maintenance and Critical Incidents.

Remote

Continuous monitoring, Support, and Remote Administration.

Hybrid

Combination of remote support and scheduled on-site visits.

How we work

Implementation in 5 steps

1
Audit

We assess the actual state of your Infrastructure.

2
Maintenance Plan

We define activities, Monitoring, and Alerts.

3
Monitoring

We configure tools and Continuous Monitoring.

4
Preventive Maintenance

We perform inspections to prevent failures.

5
Continuous Support

We handle incidents and provide periodic reports.

Why Infodataserv for Maintenance?

A team that knows your infrastructure as well as your own

Infodataserv is not a generic support call center. It is a team of specialists that thoroughly documents each client's environment, performs structured preventive maintenance, and responds to incidents with the knowledge of those who already know the infrastructure.

Real preventive maintenance, not reactive support

A maintenance program designed to detect and resolve problems before they impact production, not after the system has already failed.

Complete control of your IT inventory

No equipment without warranty coverage, no expired licenses, and no support contracts expiring without the client being notified early enough to plan accordingly.

Continuous monitoring and intelligent alerts

Continuous monitoring of critical infrastructure indicators, with thresholds tailored to each client's specific environment to minimize false positives.

Reduced operating costs

Preventive maintenance extends equipment lifespan and reduces unplanned incidents, which are significantly more costly to resolve than to prevent.

Executive reports with real value

Reports are not just lists of activities: they include infrastructure status analysis, trends, and actionable recommendations for IT management.

Specialists across every technology

The same team that implements your servers, storage, and networks is the team that maintains them. There is no learning curve or documentation to review when an incident occurs.

More Implementation Services

Complete Your IT Service Offering

View all
BC/DR

BC / DR Implementation

Business continuity and disaster recovery plans that complement the preventive maintenance program with a comprehensive resilience strategy.

On-site / Hybrid
Servers

Servers

Implementation and configuration of x86 and RISC servers that Infodataserv's maintenance team knows from day one.

On-site / Hybrid
Backup

Enterprise Backup

Veeam and managed backup solutions included within the maintenance contract, with periodic verification of backup jobs and restoration testing.

Remote