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(Per the woman I spoke to when cancelling the cruise.) I understand what the written policy is stating, however this was the offer to us. The . 758 0 obj <>/Filter/FlateDecode/ID[<3B2B7E0F41F04746806E97F249047B35><0B2C10FC3CE5DD4FA2FE110046A04FF1>]/Index[733 43]/Info 732 0 R/Length 116/Prev 410459/Root 734 0 R/Size 776/Type/XRef/W[1 3 1]>>stream In this Tuesday, Sept. 6, 2022, photo, the Viking Mississippi cruise ship docks at the Port of Dubuque in Dubuque, Iowa. Therefore, as of today, we have canceled all 2022 tours that include a stop in Russia.". Passengers from across the country say theyve received letters from the cruise company informing them their reservation, paid for more than two years in advance, had been canceled just days ahead of departure. My Trip - Updates on Current Sailings - Viking Cruises This may help protect your travel investment, your belongings and most importantly, you, from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. The 138-day itinerary visits ports in 28 countries with overnights in 11 port cities. Three weeks ago, we did request refunds on all our extra excursions and these refunds have yet to show up on the credit card. WHAT HAPPENS TO YOUR BOOKINGS? 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. Viking, which operates both ocean and river cruises, has canceled all 2022 departures from its Kyiv, Black Sea and Bucharest itinerary. Indulge in complimentary programming on a flat-screen LCD TV with an easy-to-use remote. I am falling behind with the news. This policy in itself is really really pushing me away from Viking, and we had really been eyeing them up for an Australian cruise. As you may be aware, due to circumstances beyond our control, construction of the custom-built Viking Mississippi was delayed, impacting the ships delivery date and the preparations necessary to welcome guests on board, reads a Sept. 8 letter from Viking to a California-based passenger who opted for a full refund. Claire and Stanley Keyles planned a dream vacation for June 2020. The cruise lines should step up and just cancel the season. My final payment I had negotiated when I booked was 5 months out. countries, 11 days 15 days of eating, testing, visiting Christmas markets that are a regulated event with signs and barriers - when they are actually on - and not knowing if you will make it to Budapest on the ship you started in Amsterdam with, is not fun. Dreaming of and Planning for Future Travels with the Ultimate Flexibility and Value, Do Not Sell or Share My Personal Information, After 24 months, if you are unable to use your. I had the same experience as you, and personally, I don't feel like playing "agent roulette". Further details can be found here. I think that Crystal canceled all remaining cruises - smart move as there isn't "enough" to see with VIE out of the game. So my TA will probably want it Mid May but I will hold out as long as possible. Neither does my Viking agent. Curiously, in August 2021, Viking OCEAN announced a double world cruise 2023-2024 with two ships sailing on an identical itinerary from Florida to the UK. Is Viking still going to put you on a "no Christmas markets, sorry folks, Austria scenic sailing only, oops, skipping Bratislava, covid emergency in Hungary, disembark in Budapest, hope you have had a great time with Viking, no refund"-cruise? Guests can feel comfortable knowing they are able to reschedule their cruise with our Cruise with Confidence program," the statement read. In that country they more or less stick to European wide industry standards. We were three couples booking at once and they held firm to the payment in full 30 days past initial deposit.