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I was told that my payment will be on in 24 hours on 4/10/23, the next day I did not get payment. If you will get credit or a full refund on your original payment method. . 5 days later, on GAME DAY, I received an email from Stubhub notifying me that my transaction had been cancelled because I did not fulfill my seller's obligation to upload the barcodes - but I did! Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. I paid about $150 per ticket, including fees. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Here's what went down: Copyright 2023 Consumers Unified LLC. Lindsay is the author of this solution article. by the end of the day on your order's expected arrival date. Sometimes, events don't go off as planned. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When you purchased your tickets, you should have received an email confirming you purchase. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. But ,I have season tix to an extremely popular college basketball program. Will my tickets arrive in time? All both of them could keep saying is "we sent you an email." Ticket was sold and then canceled in this 3 hour period. Bucket list site for many people let's say. same here. They gave the tickets as a surprise Christmas present to their 14- and 12-year-old girls. Some people prefer to spend their money on experiences rather than things. Sometimes, StubHub only allows hard stock ticket sales. Scan this QR code to download the app now. and our All Rights Reserved. Stubhub purchase stressing me out. Not ready? : r/stubhub - Reddit Scan this QR code to download the app now. Once we got into the venue we were told we had no seats that it was general admission. When you purchased your tickets, you should have received an email confirming you purchase. Also, as Stubhub changed their policies to pay sellers after the event their is no incentive to deliver the seats early. Solved: Have not yet received tickets - StubHub Community