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Bank They said it doesn't match the information I have on (Picture the long queues). Currently, the only way I can obtain this is a company-printed statement from Lloyds, as the firm would not accept a home-printed one, and I currently do not hold a drivers license. If we can't verify your personal information, we will ask you to send us documentswhich confirm your identity via your PayPal account. Typically, you might be required to show both proof of ID and proof of address. But how many Kenyans receive utility bills in document form? Proof writing your id eg driving licence Ive had some people tell me that even after downloading, the date on the KRA PIN shows the day they first applied for it and not the day they are downloading it. The name on this document must match the name you've registered with PayPal. Box and Zip code are actually outdated, or you want to solve the date issue, you may update them by clicking Registration, then Amend PIN Details from the pop-up list. I can see that @kernowlass has kindly provided you with a list of accepted documents. What kind of documentation can I provide to remove my account limitation? Discussion in 'PayPal' started by Takuto, Feb 14, 2013. And potentially, youll be asked for two different pieces of proof of address. Because itll generally take the form of a document from a reputable service thats recently been sent to your home address proving thats the address you actually use. matches the information on your PayPal account. This includes things like mortgage statements, water and electric bills, rental contracts and property tax statements. So that, at the DMV, for instance, thats an important consideration. Please tell me if I'm the one being unreasonable here, because I believe I've managed to be more patient than most folks would have been at this point after spending hours running across the city and scanning documents just for PayPal, and being met only with mockery in return. Your drivers license (the plastic card, not the official letter), Other photo ID issued by a government body, Utility bill (dated within last 12 months), Cell or landline phone bill (dated within last 12 months), Motor vehicle registration (dated within last 12 months), 401k/brokerage statement (dated within last 12 months), Copy of grant deed on home or lease agreement for home, Bank or credit card statement (dated within last 12 months), Identity card or driver's license with physical address listed (must be current). A letter from a public authority, e.g. Why does PayPal require my identification documents? Even at this very moment, I don't know which of the latest documents are either rejected or yet to be reviewed. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. That's the only bank account I have right now.. @kernowlassYes, I have read that. It's been over a month now. I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. Fi @hana14 Hi and welcome, I can see that @kernowlass has kindly provided you with a list of accepted documents. Thank you Kernowlass. If all of First, lets dig a little deeper into why this is a challenge for Kenyans. I have submitted nearly 10 files in total for address verification each one mockingly rejected after the other for reasons I will never know. I'm neither good at dealing with forms nor wish to have to send even more (ideally private) documents to people I don't personally know, so I don't want to find myself dragged into this sort of thing too much.