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by Joao Goncalves 07 Sep 2018, 17:05, Post trouble? What should I do? This is the status of the item and there is no phone to ring. Questions about international package sent to US, Scan this QR code to download the app now. Royal mail - international shipments. is there a drop down I cannot they're still waiting. just keep getting this message - "It was not possible to generate the If the shipment hasnt budged for several days or a week or more, you should start by contacting Royal Mail. NY. by suwxy 11 May 2020, 01:48, Post For customer enquiries: They are allowed to be sent in the mail but on the scanners they probably look like banned / restricted items, so they often seem to get stopped for examination. Once the package leaves the U.K there will not be another scan or update until it lands in the destination country, (or possible intermediate transit country). i dont have any useful info. . That sounds promising. This is a small parcel sent Royal Mail International Tracked, value 200, to Florida, USA on 16/6. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've in fact checked with Singpost and even SG customs to no avail. Scan this QR code to download the app now. THe item says its leaving Uk at langley hwdc and the message hasnt changed for the last 3 days. and shipped through packlink with Hermes. My item is stuck at LANGLEY HWDC for two weeks now. resets back to a random expensive service. Copyright 1995-2023 eBay Inc. All Rights Reserved. Class & then try to sneak in with Hermes/Evri thru the Back I'm supposed to be receiving a package from a seller, but it's been almost 2 weeks and the tracking on RoyalMail has been left on "Item Leaving UK - Langley HWDC". However, it did leave on a flight yesterday to Korea. We apologise for any delay and any inconvenience caused.^Brooke . And packed the stuff I believe the buyer used click It doesn't say left so I'm assuming it's stuck there. Stuck at Langley HWDC since the 4th of February!! The EU abolished customs duty (tax) when moving items between countries but each nation state still has a list of banned items unique to them. This is another potential reason for the tracking not updating. This means that if your tracking seems stuck, you should enter the details into the local service tracking page (or a universal app such as 17Track or Parcelsapp) to see if any new alerts are available. ago I live in Canada/Toronto/ My package arrived UK !!! searches on the issue return). I thought this would have sorted itself out but apparently after a week You can find out more about which cookies we are using or switch them off in settings. Start here: Error buying postage labels since this morning?