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Our exclusive club that rewards our top agents with a range of exciting benefits. This means that, subject to these booking conditions, Audley will accept responsibility if, for example, you suffer death orpersonal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Where Audley have to do so, section 4 (d) and (e) will apply. At the time of booking your trip Audley will provide you with details of any compulsory health requirements applicable to your holiday. Where applicable, you must pursue the airline for the compensation or other payment due to you. Passport, visa and health requirements. Our first trip through Audley was to Colombia in 2019 and it was absolutely fabulous! Nous sommes dsols pour la gne occasionne. 8 years ago Save The above to me sounds like a plausible and fairly logical explanation. I just found out and want to make sure you appreciate my new found knowledge by pointing it out.). Webexperience with another tour company, so moving forward, it seems that Audley may not be the right fit for you. We could not have been happier with our trip! WebOur Fair Pay score for Audley Travel is 2.5. You had the choice to book or not to book. Audley Travel (audleytravel.com) Travel Agents - RIP OFF?! [2] According to the Financial Times, Audley is the largest operator in this market. I hope you dont mind me getting in touch, but I saw your comment and wanted to respond as soon as I could. Wenn That's understandable. [8] Equistone exited its investment in 2015, selling its share of the company to private equity firm 3i. We'll be sure to share your feedback with Annie and her leadership teams, and look forward to crafting together your next adventure when ready. Host agencies and consortia will have the strongest travel agent commission agreements with their preferred suppliers. The general rule is, the more your agency sells of a vendor, the higher the commissions. Dear Tanya Thank you for reaching out and sharing your great feedback with us. Sorry, that's all the cuteness for now; back to work! Audley, like many of the more bespoke agencies, are useful if you have a complicated itinerary, but for a low cost holiday (I know $1000 seem a large amount, but is relatively cheap in terms of a vacation) they are not that relevant.