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Thats right they charging me fees when theyre no longer managing the property. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. What to do and what not to do. GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property Management - Phone Number - Yelp Restaurants Great Jones 4 reviews Claimed Property Management Edit Closed See hours See all 4 photos Write a review Add photo Location & Hours 414 Fayetteville St Raleigh, NC 27601 Serving Raleigh Area Get directions Edit business info Some co-op boards may only meet once a month or even once every 2 months. In everything we do, we want to change property investing and management for the greater. Grow with Great Jones We're partnering with experienced contractors and vendors. Thank you Great Jones! My G." Mark Jones II | Multifamily Mentor on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. Great customer service, fast response times for an out of state company, easy application submission, and overall great experience! Is that why the complaint was forwarded to you perhaps? The entire floor is uneven and needs to be fixed. dollars in rental homes owned by small-scale investors. DO NOT WASTE YOUR TIME. So I left the property "Rent Ready". Hi Elishia Miller, we appreciate your honest review. OAKLAND, Calif., Aug. 25, 2021 /PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it has acquired property management. ******* asked me to directly reach out to the company myself, as show in my previous attachment if you had taken time to review it. Again, they were great on the rental but the customer service on fixing things is completely non reponsive. I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. No tenant should ever be forced to live with rats and this is absolutely unacceptable. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. They have refused to release the funds they kept in reserve for the properties. After notifying the maintenance service they were able to contact the vendor and get it rescheduled.The repair was done timely and corrected with no follow-up. The application & $50 for fee was submitted on April 12, 2022. REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 Report this company in your location because they are taking advantage of innocent and desperate people. For the past year our rental has been dealing with a rat infestation that is not being properly taken care of by Great Jones. I have had 3 pipes break, which they did fix. Great Jones will follow up and get the job completed through the owner or other business liaisons to solve the problem s as well as keeping you up to date with appointment times. Diversity Spotlight (US Headquarters Only), Edit Lists Featuring This Company Section, Roofstock Expands Owner Service Offerings with Acquisition of Tech-Enabled Retail Property Management Leader Great Jones, Property Management Companies With Fewer Than 1000 Employees (Top 10K), East Coast Property Management Companies (Top 10K), Real Estate Female Founded Acquired Companies, East Coast Acquired Companies With Less Than $50M in Revenue. I am not sure how old that carpet is as it was peeling up all through my residence. Great Jones is building the modern operating platform for the residential rental asset class. Every time I email the last person I talked to, its a new person answering me and saying So-and-so is no longer with us, but Im new and I can help you! Believe all of the horrible reviews!