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Swipe the Google Home app up and off the screen. If you're unable to find your Wi-Fi network name in the dropdown list of available Wi-Fi networks when setting up Google Nest or Google Home speaker or display, try these steps. hi. The other technology may be interfering with the signal and causing your issues. Brands such as Phillips Hue, Ring Doorbells and Nest Learning Thermostats all have their own respective apps you can use to control their gear. You end up with the screen. I have the older Google wifi mesh devices. Im guessing this was a bug introduced by the recent firmware update. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. Source. Google Home app pausing devices can't be unpaused or - PiunikaWeb By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. If the first, you could try this alternative way of entering the setup process: Basically using an ethernet cable from it to a PC, enter a web page that tells you what SSID to connect to manually, the enter Google Home setup process. Before you start, make sure you have Google WiFi app and Google Home on the same device. Your mobile device is able to connect directly to the same network from your current location. Google Home's ability to tell your family apart by their voices is great, but when it quits working it's time to retrain it. Privacy Policy. I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. A few of the reasons that cause Wi-Fi connection problems include: Wi-Fi not showing up can be caused by these and more issues. It's inconvenient, I know, but until we have a solid fix for it, it's the most common advice that works out. Power cycling the router and modem can fix internet connectivity issues and resolve problems with wireless connections. Is your Wi-Fi network configured to be hidden, meaningdoes your WiFi network broadcast its name (SSID) to be visible by everyone? Google wifi is not listed on google home app, https://support.google.com/googlenest/answer/9012064?hl=en. I just want to change the Google wifi password. When all else fails trying to connect your Google Home or Nest with your Wi-Fi, it's time to try and restart both your router and your device.