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As for why and when (or essentially, in what condition it applies), your guess of system apps is on the right track. When auto push or auto call are enabled, the 2FA options will appear grayed out on the Duo Prompt. Where does Lollipop stores notification log? ) in, 09-22-2021 Marshmallow. Try more fixes If you need more tips, try these: Turn on Duo notifications Turn. Re-open the app: To start Duo again, quit and re-open the app. Check that the device can contact Duo's cloud service. "Signpost" puzzle from Tatham's collection, Literature about the category of finitary monads. Google Duo Notification Option Grayed Out - Samsung Electronics With group accounts, when a Duo push is the most secure authentication method for an account, the default push-enabled device will receive a push notification the first time someone logs into it with a new browser. Not available for iPad (iPadOS) or macOS. To check if push notifications are enabled for Duo Mobile and re-enable them if needed, follow these steps: On the iPhone, open Settings. If it was not yet selected, select it. If any step fails, you'll receive further troubleshooting suggestions. Which versions of Android does Duo Mobile support? While it's important that you contact your administrator if you lose your phone, remember that your password will still protect your account. I was looking at settings in mine and it has 'Receive 1:1 calls' and group calls in what would be the on/enabled position but it's greyed out with white text for the selection. Battery saver can block Duofrom sending notifications. On your Android device, openyour device's Settings. If you don't, the app page will say, "Update." Connect to Wi-Fi: If you're using Wi-Fi instead of mobile data, make sure your Wi-Fi is on. Use Google Meet features in the Google Duo app, Learn about call & meeting encryption in Google Duo, Get started with Google Duo on Samsung devices, Use live sharing on Samsung S22 and Pixel devices, Limit how much mobile data Google Duo uses, Fix missing or delayed call notifications, Fix problems using Google Duo on your display or speaker, Your Google Duo calls & meetings stay private with encryption, Your facial data stays private with Duo Effects & Portrait Mode.